Tag: Niva Bupa Health Insurance (NBHI)
The Joint Certification Programme (JCP 3.0) was designed to enhance the industry readiness of management students by equipping them with comprehensive knowledge of the insurance sector, with a special focus on health insurance. The programme aimed to bridge the gap between academic learning and industry expectations by offering practical exposure, expert-led sessions, and a structured understanding of insurance operations, analytics, and career pathways.
The key outcomes of the Joint Certification Programme include:
The Joint Certification Programme (JCP 3.0) was successfully conducted by Symbiosis Institute of Business Management, Hyderabad, in collaboration with Niva Bupa Health Insurance (NBHI) as part of its industry immersion and skill development initiatives for management students.
The programme was delivered by Mr. Karthik Rajashekar, a seasoned leadership and people development professional with over 19 years of corporate experience, including 14 years in Learning & Development. He currently serves as the General Manager and Head – Talent Academy (South) at Niva Bupa Health Insurance. A strong advocate of leadership excellence and continuous learning, he leads high-impact initiatives including the Emerging Leadership Program for mid-level leaders and also serves as a National Training Manager for a Bancassurance channel at NBHI.
(Felicitation of the Guest by Director, Dr. K P Venugopala Rao)
The initiative was aligned with the institute’s commitment to providing industry-oriented learning and enhancing the employability of its students. By bringing together academic rigor and corporate expertise, the programme created a platform for students to gain real-world insights into the functioning of the health insurance sector.
The first day of the programme focused on building a strong conceptual foundation of the insurance industry and its practical relevance.
Mr. Karthik introduced students to the structure and evolution of the insurance sector, emphasizing health insurance as a wealth preserver and wellbeing tool. Students learned about:
This session helped students understand how insurance supports financial protection and stability.
(Mr. Karthik explaining the key terminologies to the students)
The second session provided a detailed understanding of health insurance products, including:
Real-world examples helped students connect theoretical knowledge with practical applications. Students actively engaged in discussions that helped them understand how insurance supports financial stability for individuals and organizations.
The second day focused on operational processes, customer-centricity, and future career pathways in insurance.
This session explained underwriting as a key process of risk evaluation and premium determination. The claims process was described as the “moment of truth”, where service quality is most visible.
Students learned about:
The final session introduced students to insurance analytics and its role in:
The session also highlighted organizational culture, people practices, and future readiness in the insurance sector. The programme concluded with an overview of career opportunities in insurance, helping students understand roles across underwriting, claims, analytics, sales, and training.
(Mr. Karthik addressing the class on key concepts of Health Insurance)
The Joint Certification Programme (JCP 3.0) was highly interactive and engaging, with students actively participating across all four sessions. Mr. Karthik Rajashekar fostered an open learning environment by encouraging questions, discussions, and real-world reflections, which helped students connect theoretical knowledge with practical insurance scenarios. Learners showed particular interest during sessions on underwriting, claims, and customer service, where industry examples made the concepts more relatable and application-oriented.
Interactive discussions, scenario-based explanations, and career-oriented conversations further enriched the learning experience. The programme concluded with an insightful Q&A round, where students clarified their doubts about insurance operations, grievance redressal systems, and career opportunities, leaving them more confident and informed about the health insurance sector.
Enhanced Industry Knowledge
Participants developed a structured understanding of insurance concepts, operations, and products.
Operational Awareness
Students gained insights into underwriting, claims management, and customer service processes.
Customer-Centric Perspective
The programme strengthened awareness of ethical practices and policyholder protection mechanisms.
Future-Ready Mindset
Exposure to analytics and organizational culture enabled students to understand future skill requirements.
Career Readiness
Students gained clarity on professional roles and growth opportunities in the insurance industry.
(Batch of 2024-26 with Mr. Rajashekar, Director and in-house faculty)
The Joint Certification Programme (JCP 3.0) conducted in collaboration with Niva Bupa Health Insurance provided a valuable learning platform for management students. The two-day programme successfully integrated conceptual understanding with practical industry insights, enhancing students’ preparedness for careers in the insurance sector.
In addition to domain knowledge, the programme enhanced students’ awareness of career pathways within the insurance industry. The discussions around organizational culture, future readiness, and emerging roles helped participants understand the competencies required to thrive in a dynamic and technology-driven environment.
Overall, JCP 3.0 not only deepened students’ knowledge of health insurance but also improved their confidence, industry orientation, and career clarity. The collaboration with Niva Bupa Health Insurance reinforced the institute’s commitment to experiential learning and industry integration, making the programme a meaningful step toward developing future-ready management professionals.
